Welcome to Training Teachers Online

1.         Who should take an online course?
Online learning is for anyone interested in personal professional development. You must be self-disciplined, have some computer literacy, and be self-motivated to work independently. In addition, you must have e-mail access and Internet capabilities.
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2.         Why should I enroll in an online course?
Online courses provide you an excellent opportunity to enhance your professional development, to promote personal enrichment, and to renew your teacher certification in the convenience of your own home at your own pace.                   
3.         What type of Internet connection do I need to take a course?
We recommend that you have a broad-band (high speed) Internet connection.             
4.         What type of academic credit do I receive for completing a
Letter grades are not assigned at the completion of the course; instead, we award contact (clock) hours. The number of contact hours per course varies and will be listed on the course description page.
5.         Is there a difference between contact hours and continuing
            education units (CEUs)?       
Contact hours and CEUs are not synonymous; however, most accrediting agencies view 1 CEU as the equivalent of 10 or 15 contact hours. Please contact your accrediting agency to determine the number of contact hours equivalent to 1 CEU. 
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6.         Are your courses approved by an accrediting agency?
All courses are approved by American Association of Christian Schools and Tennessee Association of Christian Schools.
Since Training Teachers Online was launched in 2006, the list will grow as this service becomes known to state and  national accrediting agencies.  You will need to contact your school’s accrediting agency to determine if they accept  our courses.      
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7.         How do I prove that I have completed a course?
Some accrediting agencies may require evidence of course completion. The Certificate of Completion may provide ample proof of completion; however, you may be requested to submit additional documentation to verify that you have taken a course. If this occurs, we encourage you to print and submit copies of your responses to the assessment activities, course journal entries, summary reflections, and discussion board questions to the appropriate agency. You may want to develop a portfolio for these items.                    
8.         How do I receive my Certificate of Completion?
Once you have completed all course requirements, you will need to e-mail Training Teachers Online to indicate completion of the course. We will mail you a Certificate of Completion, which will include the name of the course and the number of contact hours awarded. 
Please remember that you will be responsible for completing the course requirements. These consist of: reading assignments, evaluation activities, journal entries, and an end-of-the-course survey.
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9.         Is there a designated time when courses meet during the day?
Whether you work on a course early in the morning, at noon, or late at night is up to you. You can access your course anytime. 

10.       How long will it take me to complete a course?
The duration of a course depends upon the time it takes you to complete the course lessons. For a course that is assigned 15 contact hours, it will take the average student 15 hours to complete the course. Basically, you work at the pace most comfortable to you.
11.       Are your courses interactive? 
All our courses are interactive. You will be asked to complete evaluation activities, to enter information in your journal, and to respond to discussion board questions.  
Our courses allow you to monitor your progress, such as providing the correct answers to the evaluation activities. Furthermore, select courses will contain video/audio links to enhance the interaction of the lessons.

You will be encouraged to post your responses to the discussion board questions on the Internet for other course participants to view. You will also be given the option to reply to other course participants’ responses. Participation in the discussion board forum will provide you an excellent opportunity to enhance your understanding of select educational topics.
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12.       What type of information is contained in an individual course
Each online course consists of five to ten lessons, with seven or eight lessons being the average. The lessons include the following components: text narrative, assessment activities, course journal entries, readings at select resource sites, and discussion board questions. You may also be asked during the course to write summary reflections of what you have learned. 
13.       Where do I take an online course?
Once you have enrolled in a course, you may access it anywhere you have Internet capabilities.

14.       How long do I have to complete a course?
Training Teachers Online allows six months to complete a course. You must re-enroll in the course after this time frame.
15.       How many courses can I take at one time?
We do not place restrictions on the maximum number of courses that you can take at one time.
16.       When can I begin a course?
Once you have submitted your completed registration form and received verification by e-mail that your form was received, you may start your study.

17.       How do I enroll in a course?
Go to the Enrollment link on the home page and complete the registration form. Once you submit your form, you will receive an e-mail that provides verification of your enrollment in the course and your Username and Password. You will need to keep your Username and Password since you will be asked to enter this information before you can log in to your course.

18.       What does it cost to take a course? 
The cost per course depends upon the number of contact hours. Refer to the Course Listing which includes the number of contact hours and prices per course.
19.       How do I pay for my course?
Payment must be made by credit card (VISA, Mastercard, Discover, or American Express) at the time you register.

20.       Is there a penalty for withdrawing from a course after I have
Yes. There is a $15 withdrawal fee if you withdraw within five days of registration. After that time there are no refunds.

21.       What should I do if I cannot access my course?
Email questions@trainingteachersonline.com. We have dedicated staff members who are willing to assist you on weekdays from 8:00 a.m. to 4:30 p.m. EST. 
22.       What should I do if I lose my Username or Password? 
Email questions@trainingteachersonline.com with your First and Last name and any other information that would identify you to us (i.e. address, phone number). We  will then reset your password.
23.       What should I do if I register for the wrong course? 
If you register for the wrong course, email questions@trainingteachersonline.com with the title of the course in which you intended to register. Staff members can be reached by phone on weekdays from 8:00 a.m. to 4:30 p.m. EST. Our toll-free number is 888-200-6414, ext. 1005. 
24.       How do I save my answers to the lesson activities? 
To save your answers to the evaluation and discussion board activities, click the "Save My Answers" button located at the bottom of the menu on the left of the screen. Journal entries can be saved by clicking the "Save" button below the box that you use to record your answers.
You can verify that your answers have been saved to any of the course activities by clicking the appropriate menu item on the left of the screen. These items are labeled as "Journal," "Evaluation Register," and "Discussion Board." 
25.       Will I be charged for asking Training Teachers Online to
           reissue me a Certificate of Completion? 
The cost for reissuing a student a Certificate of Completion is $10 for each certificate. This fee covers processing and shipping expenses.